Return Policy Page
Pak Auto Mart Return & Refund Policy
1. Eligibility
You may return within 14 days if:
- Item is defective/damaged
- Wrong item received
- Item doesn't match description
2. Non-Returnable Items
- Opened oil/fluid containers
- Electrical components with broken seals
- Custom-fabricated parts (exhausts, etc.)
- Special order items
3. Return Process
Step 1: Contact support@pakautomart.com within 3 days of delivery
Step 2: Provide order number + photos/video evidence
Step 3: We'll email return authorization & instructions
Step 4: Ship item to designated vendor address
4. Refund Processing
- Approved returns: Refund within 5 business days
- Original payment method: Refunded minus shipping
- Store credit option available
5. Vendor Responsibilities
- Vendors pay return shipping for defective/wrong items
- Must inspect returns within 48 hours of receipt
- May deduct up to 20% restocking fee for non-defective returns
6. Warranty Claims
Manufacturer warranties apply to eligible parts. Contact vendor directly after 14 days.
7. Contact
Email: returns@pakautomart.com
Phone: 0333-2594493
Hours: 9AM-6PM PKT, Mon-Sat
Pak Auto Mart - Your Trusted Destination for Premium Auto Parts
Welcome to Pak Auto Mart, your one-stop shop for high-quality automotive parts and accessories. Whether you are looking for genuine car parts, aftermarket accessories, or performance upgrades, we provide a wide range of products to keep your vehicle running smoothly.
At Pak Auto Mart, our mission is to provide top-notch automotive parts at competitive prices. We aim to simplify your auto parts shopping experience with a user-friendly platform and exceptional customer service.
We strive to become Pakistan’s leading online auto parts marketplace, catering to car owners, mechanics, and auto enthusiasts nationwide.
With Pak Auto Mart, you can shop with confidence knowing that you’re getting genuine and high-performance auto parts at the best prices. Browse our collection today and give your car the care it deserves!
Welcome to Pak Auto Mart, your ultimate destination for premium-quality auto parts and accessories. Whether you're a car enthusiast, a professional mechanic, or simply a vehicle owner looking for reliable parts, we've got you covered!
At Pak Auto Mart, we understand that finding the right auto parts can be a challenge. That’s why we bring you an extensive collection of genuine, aftermarket, and high-performance parts—all in one place. Our goal is to provide affordable, high-quality, and durable auto components to keep your vehicle running smoothly and efficiently.
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